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Erika Heiskanen

CEO, partner, licensed psychologist
CLARIFYING, BROADLY UNDERSTANDING, PROFOUND AND HILARIOUS

Erika has over 25 years of experience in developing business ethics in organisations and their management. Her approach is engaging, with a sense of humour and a strong commitment to mutually agreed objectives. Erika listens carefully and wants to keep everyone on board to ensure sustainable success and results. The work is not done with tools first, but with the client's needs in mind.

Erika's extensive knowledge of leadership development, organisational values and ethical principles (code of conduct) through to whistleblowing topics, brings depth and breadth to the examination of work objectives and the selection of the most appropriate means. Erika keeps calm and is always ready to help, even in the midst of a crisis.
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MAIN AREAS OF EXPERTISE

  • developing ethical leadership
  • whistleblowing
  • definition and implementation of the Code of Conduct
  • defining and embedding values
  • strategy work
  • development of organisational culture
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“During the project I wondered many times whether it will all fall apart as new perspectives and needs kept arising from personnel. But no, the project was completed on time and within budget.
And very successfully so! Thank you!”

ERIKA'S BACKGROUND

Erika has been working in organisational and leadership development for over twenty five  years. As a psychologist, her understanding of the importance of values and ethics as the cornerstone of sustainable success for both people and organisations has been clear and has only deepened over the years. Experiences of injustice and unfairness distance and break engagement, whether in a working, pre-employment or customer relationship.

Erika has co-authored with colleagues a book on values (2003) and on ethical leadership (2007). In 2009, Erika co-founded Juuriharja Consulting Group Ltd. with Jari Salo. A decade as CEO of Juuriharja enriched and deepened her understanding of organisational leadership. Since then, Erika has contributed several chapters to books, as well as articles, columns and blogs.

The quality of leadership is an important factor in the success of an organisation, but so is culture. Over the years, developing an ethical culture, values, ethical principles and ways of highlighting misconduct have played an increasingly important role in Erika's work.


Building, launching, selling, and developing further the First Whistle whistleblowing solution, delivering high-quality customer service, and the sale of First Whistle in 2026, have also brought SaaS business acumen into the core of Erika's expertise.

Fun fact: Erika has implemented lean principles even in her own wardrobe!

TRAINING AND ACCREDITATION

  • Licensed psychologist, Master of Psychology, University of Helsinki, 1999
  • Work Community Developer and Supervisor, Institute of Social Pedagogy, 2004
  • Hofstede culture scan, Hofstede Insights
  • Peili 360° operational style assessment, Integro
  • Extended DISC operational style's self-assessment, Extended DISC Finland
  • GRC Professional, Open Compliance and Ethics Group (OCEG), Mefford Associates
  • GRC Auditor, Open Compliance and Ethics Group (OCEG), Mefford Associates
  • Last planner system (LPS), certified trainer, Lean Construction Institute